Starting the warranty process
Read through the manufacturer warranty card for details about what is considered a defect, making sure that the defective piece is free of stains, rips, tears, or damage. Make sure that your foundation is properly supporting the mattress and that your frame has the required center rails as necessary.
- Warranties do not cover comfort issues. They are designed to protect the consumer from manufacturing defects.
- Warranties do not cover damage caused in the consumer’s home.